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February 23 2020     EnglishEnglish

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Job Offer: Manager: Body Shop Repair:MALALANE TOYOTA

Job description:

Manager: Body Shop Repair

   » Published: 14 Feb 2020 10:10:18
   » Salary : PER MONTH
   » Job Type: Full Time
   » Employment Level : Management
   » Industry type:
Automotive
Panel Beating, Spray Painting, Body Building
   » Employment Region: Mpumalanga / Malelane
   » Employer : MALALANE TOYOTA

A vacancy exists in our multi-discipline organization at Malelane Autobody (Pty) Ltd, We are seeking for a vibrant person from the autobody repair, Panel Beating and spray-painting Industry to support the Company with our prospective growth plans.

Applications will only be considered subject to the following:

practice:

o practice in autobody repair and writing auto body estimates,

o practice in working directly and having an excellent rapport with insurance companies.

o You have excellent customer service

o You are very proficient in computer applications,

o Have expertise of the "TMS and Audatex software," or similar, and are willing to undergo immediate training in these software programs.

o 5+ years' practice within the Motor Industry

o Vetted strong and loyal client base.

o practice in receiving insurance estimates & working with/developing insurance company relationships

o expertise of all vehicle parts, and ordering best practices

o significant practice in high job demand and tight turnaround time periods.

o Highly developed customer interaction/service expertise

QUALIFICATIONS:

o Matric

o Trade qualification in either panel beating and/or spray painting.

o Competency in Computer Literacy (Office, Excel, Word etc.)

o Computer software - used to keep track of estimates, supplements & employee work hours

The prosperous candidate will be responsible for the following (please Note: this list of responsibilities is not exhausted):

KEY RESPONSIBILITIES

o To maintain a list of new/existing customers and occasionally communicate with them to discuss business opportunities

o Endeavour to secure contracts/agreements for the repair and maintenance of vehicle units to businesses, government agencies, and private establishments

o Creating competitive estimates for walk-in customers

o Identify current product pricings, competing products and new techniques of merchandising

o Develop and implement strategies to enhance sales efficiency and increase generated revenue

o Interact with customers to identify their requirements and assist them in identifying required repairs and or improvement to meets their specifications.

o Support the senior manager and workshop team to ensure workshop is in line with set standards

o supervise the processing of estimates for client orders and ensure timely delivery as commit on Estimates.

o contact with senior management when needed to conduct negotiations with clients to reach a profitable discount.

o Meet set productivity objectives and comply to established action plans for achieving these set targets

o Communicating with customers via email, telephone, and in person.

o Arranging vehicle inspection, when required and accompanying customers on these inspections.

o Negotiating the final price for the sale, with senior management.

o Assist with up sale, in offering extra repairs and extra accessories once a vehicle has been chosen for initial damage repairs.

o Endeavour to increase the customer database and prospecting for potential business.

o Liaising with the workshop team to ensure completed vehicles are prepped to a high standard and are ready for delivery within the agreed timescale.

o Delegate and assist with the inspections of automobiles to ensure no damage occurred during the repair procedure and all's in good condition

o Discuss any and all conditions for discount with senior management to ascertain any percent discount(s) allowed to be given to customers.

o Maintain contact with clients to provide post-repair services, obtain customer feedback and resolve any arising customer issue.

If you meet the minimum requirements and are interested in this position please apply and submit your CV and Qualifications to cv@maltoy.co.za, use ref ABM001.

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Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Mpumalanga / Malelane, Other
Address: Mpumalanga / Malelane
Company Type Employer
Post Date: 02/14/2020 / Viewed 6 times
Contact Information
Company: MALALANE TOYOTA
Contact Email: cv@maltoy.co.za


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