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May 22 2024     EnglishEnglish

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Job Opportunity: Key Accounts Manager (Ref.KAM20210903):

Job description:

Submitted by Signa Group on Fri, 2021-09-03 12:58


? The Key Accounts Manager serves as the interface between the client, sales channels / agents and the Academy.

? Responsible for developing and maintaining long lasting trust relationships with a portfolio of key clients.

? Identify client needs and extend and align our solutions to achieve mutual satisfaction.

? Drive sales through the identification of new clients and retention of existing clients to ensure continued revenue growth.

? Ensure alignment of day-to-day sales and client relationship effort driving collaborative relationships with all stakeholders.



The tasks of the Key Accounts Manager include:

? Secure, develop and maintain client relationships with key stakeholders on assigned accounts.

? Actively consult with a high degree of skills and knowledge, raising the level and quality of contact

? Stay visible within the assigned accounts by continuing scheduled visits and /or meetings.

? Represent the client's interests within the company to ensure that service adjustments are made where necessary.

? Manage adherence to deadlines on Client Submission.

? Facilitate signing of all significant agreements by the client

? Learner stipend payroll submission - To be submitted before payroll cut-off of the client

? Outstanding client invoices - Within 24 hours of receiving from Finance

? Learner stipend queries - Within 24 hours of receiving from the Campus

? Ensure that a close relationship is built with an knowledge of the client's business environment - achieved via existing practice, industry exposure and research.

? Ensure key decision makers and stakeholders are kept abreast of the services on offer from Signa Academy and the continuous changes in legislation.

? Engage with client and internal stakeholders' termination / replacement

? Solve conflict and manage client expectations

Individual Client Reporting on Portfolio

? Provide learner reports and analysis as required by the client as per agreed deadline

? and timeframes

? Ensure reports and internal insights are provided for clients and business decisions

Build and maintain stakeholder relationships

? contact with a complex network of stakeholders to ensure business growth and business

unit sustaincapability.

? Build strategic inter-departmental relationships to help achieve business goals.

? Promote effective peer, and stakeholder relationships.

? Manage and ensure effective communication with all stakeholders and sustain

client relationships

? Collaborate with internal stakeholders to ensure registration with the significant bodies

Reporting and Co-ordination

? Submission of significant reports as agreed with Management

Business Growth

? Focus on growing and developing existing clients, together with generating new business.

? Act as the key interface between the customer and all significant divisions.

? Develop and achieve sales through direct sales channels

? Be actively involved in season planning with focus on increased sales.

? Monitor and report on sales activities

? Analyse sales pipeline and lead data to ensure delivery of significant reports

? Correct allocation of learners located on clear knowledge of finance and budgeting at campus level


? Excellent organizational and effective communication skills

? Highly computer literate with specific reference to MS Excel, Word and PowerPoint computer skills

? Be customer service orientated with a passion for service excellence

? Proven assertiveness and problem-solving skills

? Highly self-motivated and able to work extended hours as necessary

? Excellent people's skills with greater than average listening skills

? Sound knowledge and interest Education, of learning and development landscape

? Excellent stakeholder relationship management and interpersonal skill

Closing date: 10-12-2021

Required start date: 01-12-2021

income: commensurate with qualifications and practice

The company reserves the right to add, modify or remove this position at its sole discretion

Correspondence will only be conducted with short listed candidates.

Should you not hear from us 14 days after the closing date, please consider your application unprosperous.

Employment Type: 


Employer's name 

Signa Academy

Company Job location: 

   » RandburgClick here to apply


Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 05/07/2024 / Viewed 1080 times
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