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Job Opportunity: Key Accounts Manager (Ref.KAM20210903):Job description:
Requirements:DUITES & RESPONSIBILITIESThe tasks of the Key Accounts Manager include: ? Secure, develop and maintain client relationships with key stakeholders on assigned accounts. ? Actively consult with a high degree of skills and knowledge, raising the level and quality of contact ? Stay visible within the assigned accounts by continuing scheduled visits and /or meetings. ? Represent the client's interests within the company to ensure that service adjustments are made where necessary. ? Manage adherence to deadlines on Client Submission. ? Facilitate signing of all significant agreements by the client ? Learner stipend payroll submission - To be submitted before payroll cut-off of the client ? Outstanding client invoices - Within 24 hours of receiving from Finance ? Learner stipend queries - Within 24 hours of receiving from the Campus ? Ensure that a close relationship is built with an knowledge of the client's business environment - achieved via existing practice, industry exposure and research. ? Ensure key decision makers and stakeholders are kept abreast of the services on offer from Signa Academy and the continuous changes in legislation. ? Engage with client and internal stakeholders' termination / replacement ? Solve conflict and manage client expectations Individual Client Reporting on Portfolio ? Provide learner reports and analysis as required by the client as per agreed deadline ? and timeframes ? Ensure reports and internal insights are provided for clients and business decisions Build and maintain stakeholder relationships ? contact with a complex network of stakeholders to ensure business growth and business unit sustaincapability. ? Build strategic inter-departmental relationships to help achieve business goals. ? Promote effective peer, and stakeholder relationships. ? Manage and ensure effective communication with all stakeholders and sustain client relationships ? Collaborate with internal stakeholders to ensure registration with the significant bodies Reporting and Co-ordination ? Submission of significant reports as agreed with Management Business Growth ? Focus on growing and developing existing clients, together with generating new business. ? Act as the key interface between the customer and all significant divisions. ? Develop and achieve sales through direct sales channels ? Be actively involved in season planning with focus on increased sales. ? Monitor and report on sales activities ? Analyse sales pipeline and lead data to ensure delivery of significant reports ? Correct allocation of learners located on clear knowledge of finance and budgeting at campus level COMPETENCIES & SKILLS ? Excellent organizational and effective communication skills ? Highly computer literate with specific reference to MS Excel, Word and PowerPoint computer skills ? Be customer service orientated with a passion for service excellence ? Proven assertiveness and problem-solving skills ? Highly self-motivated and able to work extended hours as necessary ? Excellent people's skills with greater than average listening skills ? Sound knowledge and interest Education, of learning and development landscape ? Excellent stakeholder relationship management and interpersonal skill Closing date: 10-12-2021 Required start date: 01-12-2021 income: commensurate with qualifications and practice The company reserves the right to add, modify or remove this position at its sole discretion Correspondence will only be conducted with short listed candidates. Should you not hear from us 14 days after the closing date, please consider your application unprosperous. Employment Type:PermanentEmployer's nameSigna AcademyCompany Job location:» RandburgClick here to applySkills:
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